4 September 2020

Dear Customer,

It is with sadness that Louise and I have decided to retire after 16 years running the Philatelic Bureau. We have enjoyed producing and sending you the beautiful stamps of Pitcairn and dealing with your many orders and letters.

The Philatelic Bureau will be run from September 20th 2020 by Tower Mint in the United Kingdom. They will not only manage the stamps of Pitcairn but bring a coins programme into the mix.

Regarding the database handover we will ensure that only your name and contact address/email and purchase history and account balance will be handed to Tower for them to make contact regarding meeting your ongoing needs. We will destroy all credit card information held on file.

2020 has been a very unusual year with the pandemic completely disrupting the philatelic programme. The first issue, The Sinking of the Essex, will be incorporated in the 2021 Collections. For information on reaching the Bureau after September 20th, please refer to the contact details that will accompany correspondence you will receive from Tower Mint.

We trust you have enjoyed our working relationship and thank you for your support. We will miss the day-to-day contact but we are confident you will be in good hands.

Kind regards,

Louise Watson
Russell Watson
Louise and Russell Watson
Pitcairn Islands Philatelic Bureau